Table of Contents

Organization of the Contents
The chapters are laid out so to highlight the evolution of a project from conception to implementation, and to anticipate some of the more complex issues likely encountered. This framework also allows for a rapid audit of an organization’s ability to create a solution. Each chapter is written to give a better appreciation of the kind of questions that need to be asked at each stage in the project lifecycle, which is shown below.

Preface

PROBLEMS ADDRESSED BY THE BOOK
 

Introduction

WHAT IS AN ADAPTIVE ENTERPRISE?

EMERGING TECHNOLOGIES IN AN ADAPTIVE ENTERPRISE

WHAT IS A PORTAL?

WHAT IS BUSINESS INTELLIGENCE?

WHAT IS A SERVICE-ORIENTED ARCHITECTURE?

WHAT IS THE VALUE OF AN ADAPTIVE ENTERPRISE

ADAPTIVE ENTERPRISES IN DIFFERENT INDUSTRIES

BUILDING AN ADAPTIVE ENTERPRISE USING A LIFECYCLE

CHURCHILL AND HIS ADAPTIVE ENTERPRISE  

Chapter 1: Define the Problem

CHAPTER OBJECTIVES

WHAT STEPS DO I NEED TO FOLLOW?

INITIATE PROBLEM DEFINITION

ARTICULATE THE BUSINESS PROBLEM

DEFINE ALTERNATIVE SOLUTIONS TO THE PROBLEM

EVALUATE THE GOVERNANCE FRAMEWORK

CONCLUSION

Chapter 2: Define the Solution

WHAT STEPS DO I NEED TO FOLLOW?

INITIATE DEFINE THE SOLUTION

FORMULATE VISION AND STRATEGY

DEFINE REQUIREMENTS

ASSESS IMPACT

DEFINE OPERATIONAL SOLUTION

CONCLUSION

Chapter 3: Create Macro Design

CHAPTER OBJECTIVES

INITIATE MACRO DESIGN

WHAT STEPS DO I NEED TO FOLLOW?

REFINE THE BUSINESS MODEL

CONCEPTUAL DESIGN

PILOT SELECTION

COMPLETE OPERATIONAL SOLUTION DESIGN

CONCLUSION

Chapter 4: Create Micro Design

CHAPTER OBJECTIVES

WHAT STEPS DO I NEED TO FOLLOW?

INITIATE MICRO DESIGN

DETAIL DESIGN

PLAN TRAINING AND DEVELOPMENT

CONCLUSION

Chapter 5: Build Solution

CHAPTER OBJECTIVES

WHAT STEPS DO I NEED TO FOLLOW?

INITIATE SOLUTION BUILD

PREPARE SOLUTION RELEASE

BUILD SOLUTION RELEASES

TEST SOLUTION RELEASE

PLAN SUPPORT AND DEPLOYMENT

CONCLUSION

Chapter 6: Deploy, Assess Solution

CHAPTER OBJECTIVES

WHAT STEPS DO I NEED TO FOLLOW?

INITIATE DEPLOYMENT

DEPLOYMENT

END-OF-PROJECT RELEASE

CONCLUSION

Chapter 7: A Few Months into the Solution

CHAPTER OBJECTIVES

WHAT STEPS DO I NEED TO FOLLOW?

INITIATE PROJECT REVIEW

DISCOVERY

ANALYSIS

FUTURE ACTIONS

CONCLUSION

Chapter 8: Recapping the Journey

CHAPTER OBJECTIVES

RECAP OF THE PROJECT

RECAP OF CHURCHILL’S ADAPTIVE ENTERPRISE

DISCUSSION OF THE SIX MAJOR ISSUES ADDRESSED IN THIS BOOK

SUMMARY

EPILOGUE

Appendices

Appendix A: Important Background to 1940

Appendix B: Layers of the Functional Component Model

Appendix C: What to Expect from your Project

Appendix D: Glossary and Acronyms

Appendix E: Credits and Sources

PHOTO CREDITS

BIBLIOGRAPHY

WEB SITES FOR BACKGROUND INFORMATION

Index